Shipping and Delivery
Our Shipping and Delivery Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.
We (www.thetinyworldofmassivemagic.com) know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time, we never take an order unless we are 100% sure that we can guarantee your deadline. The total delivery time is: Order Processing Time + Delivery Time. A standard shipping fee shall be applied to all the products.
When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number. Please refer your tracking information to get an estimate on when you will receive your item(s). If you have any questions, please contact us at [email protected]
Order Processing Time: 1 to 3 days.
Our Standard/Regular Delivery: 3 to 5 days
SOMETHING MISSING IN THE DELIVERY:
We often send out orders in several different packages, so these may arrive at different times. Please note that this does not mean you will be charged any additional delivery cost. However, if you are still concerned about your missing item(s), please go to track deliveries option to track your missing item(s).
Please accept our apologies, occasionally we have to cancel orders for some reasons:
Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.
Customer cancellation: If you have requested to cancel part or all of your order.
If your order has been cancelled you will be sent one of two emails:
Part of your order is cancelled
Sorry, we were unable to deliver all the items you ordered. You will receive a full refund to the original payment method used for the cancelled items.
Your order has failed our security checks
Sorry, the order you recently placed with us has been cancelled because the details associated with the order have failed our internal security checks. You will not be charged for your item/s. Please contact our Customer services team for further details.